In your profile, do you no longer see the progress you made? It could be that you’re logged into an alias account, which doesn’t display your hard work and amazing accomplishments. To get you back, tracking your Fastic health journey, please follow this step:

Choose the same login method that you used at the time you registered (Facebook/Apple/Google or your email). All of your progress will be linked to this account. You’ll also have access to your previous data - including collected Stars, Flames, etc.


For more information, please tap here:
I suddenly have no access to my Fastic Plus. How do I regain it?

Still don't see your progress? We can help! Please send us a message at and we’ll get you back in as soon as possible